Refund policy
Returns & Exchanges
At Outfit Therapy Boutique, each item is made especially for you after you place your order. Because of this, we do not accept returns or exchanges due to:
- Ordering the wrong size
- Changing your mind
- Color preference
- Buyer error
Please review the size chart carefully before placing your order.
Damaged, Defective, or Incorrect Orders
If your order arrives:
- Damaged
- Defective
- Misprinted
- Or you received the wrong item
Please contact us within 7 days of delivery with:
- Your order number
- A description of the issue
- Clear photos of the item
If the issue is due to our printing or fulfillment partner, we'll replace the item or issue a refund, depending on the situation.
Cancellations
Orders may be canceled within 12 hours of purchase.
Once production has begun, orders cannot be canceled or modified.
Colors & Mockups
We do our best to accurately represent our products.
Please note that colors may vary slightly due to monitor settings, printing processes, and lighting in product mockups.
Questions or Order Issues
If you have questions about your order or need to report a damaged, defective, misprinted, or incorrect item, please contact us at hello@outfittherapyboutique.com or through the Contact page on our website. Please include your order number and details about the issue so we can assist you.